Our mission is simple. We aim to provide the highest quality service and customer experience in the industry. We have achieved this by developing a highly motivated and skilled workforce, supported by one of the industry’s strongest management teams.
Since our founding in 2002 in Central Ohio, we have expanded throughout the country by continuing to provide the same high standards of quality and excellent service.
As we look to the future, our continued growth will be built on a strong foundation of providing world-class customer service, embracing innovation, and developing a strong, flexible workforce.
Our customer-driven approach and rigorous standards are what make AM Communications your dependable connection.
.The AM Communications difference begins with instilling integrity in all aspects of our organization. Nowhere is this more apparent than in our workforce. We are an employee-based company, and our motivated, highly trained team is the foundation of our success.
We set ourselves apart from our competition by attracting, developing and retaining team members who are committed to providing unparalleled service to our customers. From day one of training, our technicians are challenged to meet our high standards.
Prior to entering the field, technicians are required to complete a comprehensive five-week training program. In addition to instruction in the classroom, technicians get hands-on field experience with a certified trainer. All employees go through a national background check, motor vehicle check and pre-employment drug screen as well as random drug screens.
AM Communications believes that safety is everyone’s responsibility. We provide our team with the knowledge, tools and resources necessary to operate and complete their work in a safe manner.
Our internal training program was developed using federal and industry guidelines from organizations such as OSHA. Our safety materials are regularly updated, and changes are communicated to our team through monthly safety meetings and mandatory training sessions. We also create individualized safety training modules for specific projects. Key items included in our training program include:
- Safety and technical course materials in accordance with NCTI and SCTE standards.
- Classroom training to establish proper safety habits and knowledge, basic installation skills and to provide a controlled hands-on learning environment.
- Throughout the training program there are key checkpoints at which an individual is tested and assessed. Testing is completed online and tracked using an internal database.
The AM Communications team of elite traveling technicians are experienced with launching new markets and new products. Last year alone, our team visited over 150,000 residential and commercial accounts. We provide the scalable resources so that our technicians can continue to exceed customer expectations.
AM Communications has a company-owned fleet of new and late model vehicles. Our ongoing relationship with a fleet leasing and procurement company allows us the flexibility to add vehicles to meet our growth requirements. All vehicles are equipped with the tools our employees need to get the job done right.
We believe strongly in providing a quality product to fully meet our customer’s expectations from day one. Based on your needs, we will custom build a long-term growth schedule for any project.